This Privacy Notice governs the manner in which JackTech Limited collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.jacktech.co.uk website (“Site”). This privacy notice applies to the Site and all products and services offered by JackTech Limited.

Personal identification information and legal basis of collection

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. The legal basis of our data collection is legitimate interest. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilised and other similar information.

How we use collected information

JackTech Limited may collect and use Users personal information for the following purposes:

To improve customer service

Information you provide helps us respond to your customer service requests and support needs more efficiently.

To personalize user experience

We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.

To improve our Site

We may use feedback you provide to improve our products and services.

To run a promotion, contest, survey or other Site feature

To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails

We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, they may do so by contacting us via our Site or using the unsubscribe link at the bottom of the emails.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site. Your information is stored on secure servers in the United Kingdom.

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy notice

JackTech Limited has the discretion to update this privacy notice at any time. When we do, we will post a notification on the main page of our Site, revise the updated date at the bottom of this page. You acknowledge and agree that it is your responsibility to review this privacy notice periodically and become aware of modifications.

Your data rights

JackTech values contact with you and seeks to protect your data rights. Under the GDPR you have the right to receive a copy of the data JackTech holds about you and to request deletion of your data. Please use the email address below to make those requests.

Contacting us

If you have any questions about this Privacy Notice, the practices of this site, or your dealings with this site, please contact us by emailing [email protected]

The information on this page was last updated on 8^th February 2024